Frequently Asked Questions for Buyers

1. How does the escrow process work for buyers?

When you make a purchase, funds are held in escrow until all conditions are met. This ensures a secure and fair transaction.

2. What cryptocurrencies do you support?

We support Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), Litecoin (LTC), and more. Check our platform for the complete list.

3. How can I initiate a transaction?

Initiating a transaction is easy. Sign up, agree on terms with the seller, deposit funds into escrow, and wait for conditions to be fulfilled.

4. What happens in case of a dispute?

In the rare event of a dispute, our platform provides a fair and transparent resolution process to protect both buyers and sellers.

5. Are there any fees for buyers?

Yes, there are fees associated with certain transactions. Refer to our fee structure for detailed information.

6. Can I cancel a transaction after initiating it?

Cancellation policies vary. Review our terms and conditions to understand the conditions under which a cancellation is possible.

7. How long does a typical transaction take?

Transaction times vary depending on factors like the type of transaction and the speed of network confirmations. Check our guidelines for estimates.

8. Is my personal information secure?

We prioritize the security of your information. Our platform uses encryption and follows best practices to safeguard your data.

9. Can I change the cryptocurrency I used for a transaction?

Once a transaction is initiated, the cryptocurrency used is typically fixed. Review our policies for details on exceptional cases.

10. How can I provide feedback on my experience?

We value your feedback. Visit our customer support or feedback section to share your thoughts and help us improve our services.